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The Importance of Social Accountability: An Introduction to Why, What and How
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 Export to Your Calendar 11/29/2018
When: 11/29/2018
From 10:30 AM to 11:30 AM
Where: United States
Contact: Nancie McAnaugh

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Join Cory Kallheim (VP, Legal Affairs and Social Accountability for LeadingAge) and Trina Hackensmith (VP, Lyon Software) for an educational webinar entitled “The Importance of Social Accountability:  An Introduction to Why, What and How”. 


This webinar will provide important information for many different staff members at your organization.  Consider inviting senior leadership, finance, marketing, community relations, and anyone else who has a passion for living out your not for profit mission.

Learning Objective

By the completion of the presentation, attendees will:


  1. Discuss the importance of reporting social accountability engagement activities to protect your organization’s tax-exempt status
  2. Review the definition of social accountability and discuss examples of programs
  3. Explore how to document and report your organization’s impact on the community



Cory Kallheim


Cory Kallheim is Vice President, Legal Affairs and Social Accountability and oversees all law-related issues affecting LeadingAge members, particularly in the areas of tax exemption, fair housing/discrimination, disability law, social accountability, nonprofit governance issues, and tort law.

Cory serves as a Chair of the ABA Health Law Section, Post-Acute Care Continuum Task Force.


Prior to joining Leading Age, Cory practiced law in Minnesota with a boutique law firm that specialized in product liability, insurance and employment defense litigation and as a partner in a small firm focusing on elder and disability law.


Cory received a political science degree from Goucher College in 1995 and a juris doctor degree from the University of South Dakota in 1998.


Trina S. Hackensmith, VP Lyon Software


Trina joined Lyon Software in February, 2006.  With a background in finance, computer networking and customer relations, she initially served in technical and customer support.  Within several months, Trina transitioned into training hospitals, health systems, senior living communities, and colleges and universities how to use Lyon Software’s CBISA™ (Community Benefit Inventory for Social Accountability) program.  She is now a Vice President and lead trainer for Lyon Software and enjoys travelling around the country meeting and training community benefit champions. 


Trina has served as an educator on Social Accountability and Community Benefit at national and state conferences, including pre-conference and breakout sessions.  She has also presented an educational seminar on community benefit at the Georgia Society of Healthcare Marketing & PR.  She participates in the national “What Counts” task force, is part of CHA’s (Catholic Health Association) Long Term Care Advisory Group and LeadingAge’s Compliance and Business Ethics Advisory Group.  She is an effective communicator and enjoys sharing her passion for social accountability with others.


Trina graduated from Liberty University in 1986 with a B.S. degree in Finance and enjoyed a long career in the mortgage banking industry prior to joining Lyon Software.



Registration Information & Fees

Click here for registration form.  Fees are per connection at a facility.  Registration instructions and handout materials will be sent to the contact person listed on the registration 2 days prior to the program.


• LeadingAge Missouri  Member      $25.00

• Prospective Member                      $30.00


Refund Policy

No-shows will be billed.  No refunds for failure to log-in at the time of the event. Substitutions welcome anytime via fax or email.  A full refund will be given to all cancellations received 10 or more business days prior to the program. A $25 administrative fee will be charged to all cancellations received six to nine business days prior to the program.  No refunds will be given to cancellations received five or fewer business days prior to the program. Refunds will be calculated by the date received and the LeadingAge Missouri business days remaining prior to the program. LeadingAge Missouri reserves the right to cancel the program due to insufficient enrollment in which case pre-registered participants will be notified and full refunds provided.  All cancellations and substitution requests must be emailed to Nancie McAnaugh or faxed to   573-635-6618.

Continuing Education Credit


Approval for 1.0 administrative hours by the Missouri Board of Nursing Home Administrators through LeadingAge Missouri TA-015-119 is pending. CEU certificates will be e-mailed to attendees. Final online quiz required to receive CEU certificate.


© LeadingAge Missouri
3412 Knipp Drive, Suite 102 | Jefferson City, MO 65109
P: 573.635.6244 | F: 573.635.6618
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